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Following successful beta testing at select customer sites, Netsoft's
flagship Customer Support and Incident Management product –
RELY Support Suite 2007 will be available as a public beta release
beginning May 27, 2006.
Following an ambitious and highly successful customer deployment
campaign, RELY Support Suite 2007 is expected to be generally available
in May 2006 through Netsoft and its partners across the globe. Combining
the ease of 'anytime, anywhere' availability of the web, with a
robust enterprise framework, RELY Support Suite 2007 will fulfill
the requirements of small to midmarket segment, as well as large
enterprises at the divisional level.
"We've built RELY as a complete support offering that provides
all of the features and none of the deployment hassles of large
support vendors. Our focus in the new release is to deliver an innovative,
usable, no-frills application to an audience that has grown weary
of feature bloat that characterizes most of the products in this
segment," said Harjeet S. Gulati, the President of Netsoft
Global Services. "Our foray into customer support and offerings
builds on our experience in this space of over 8 years and based
on the initial customer response we've seen, I am sure that this
product will make its presence felt very very soon."
This announcement comes on the heels of Netsoft’s announcement
on entering product development arena in 2006, with a whole range
of products covering Human Capital Management, Customer Relationship
Management, Employee Self-Service Applications, Sales Force Automation,
Customer Support and Incident Management, and Business Intelligence.
All Netsoft products are being designed on a common framework model
called Common Services Interface that defines features like user
management, directory integration, role-based security, and a common
user experience across the product families.
About Netsoft Global Services
Netsoft provides outsourcing solutions, technology services, and
products to clients spread across the globe. Organized around three
major business units - Netsoft Global Services for enterprise technology
solutions, Netsoft Creative Services for user experience engineering,
and ProcessEdge for process outsourcing solutions, Netsoft collaborates
with its customers in redefining the value of global delivery with
its unique FlexSource
Delivery Model. With its design and delivery centers at Bangalore
and Chandigarh in India, as well as partner locations across the
United States, Canada, UK, and other European countries, Netsoft
serves customers in 21 countries.
For more information on this release, please contact us at mediacenter@netsoftglobal.com
or fax us your information request at 1.419.745.0256.
Related Materials:
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at Netsoft
Netsoft's Business/Technology Consulting Services
Netsoft's Custom Systems Development Services
Choosing Netsoft - The Value Proposition |
[ Available Online ]
[ Available Online ]
[ Available Online ] |
Disclaimer
Except for the historical information contained herein, this press
release contains forward-looking statements that involve risk or
uncertainties. Future course of action may differ from the plans
discussed or forecasted in the forward-looking statements due to
factors that include, but are not limited to, risks associated with
customer relations, such as the availability of Netsoft's products
and services, customer implementation of products and services,
relationships with customers, third-party vendors and systems integrators,
concentration of revenues in a relatively small number of customers,
existence of errors or defects in products, ability to successfully
manage growth, significant current and expected additional competition
and the need to continue to expand product and services offerings.
Netsoft assumes no obligation to update the information in this
press release.
Netsoft | Global Services, AGILE CRM, Affiniti Collaboration Server,
EnterGen Business Intelligence, Empower HR, and RELY Support Suite
2007 are trademarks of Netsoft Informatics PL. All other product
and company names mentioned are the property of their respective
owners and are mentioned for identification purposes only.
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