Strategic Outsourcing Engagement – RFID
Research and Development
As a specialist provider of access
control, monitoring, and reporting solutions to the corporate event
industry, Attendance Data's product range spans across RFID-based
systems, Networked Video Surveillance, and Mobile applications for
this segment. With offices all across United States, Attendance
Data was looking for a reliable technology services provider who
had the organizational strength and capability to provide ongoing
outsourcing solutions for its research and development requirements in
the RFID space.
Netsoft’s expertise in
RFID and Wireless Solutions, coupled with a mature delivery model
for technology services outsourcing ensured that the ongoing service
engagement has delivered value from day one. From research on application
deployment models, to UI consulting, as well as providing real-world
testing, a dedicated team at Netsoft serves as a virtual technology
team for Attendance Data!
Business Case
In order to reinforce its leadership position in the high-end corporate
events solutions industry, Attendance Data conceived a highly innovative
application model that combined Digital Video Surveillance with
an RFID-based Attendee Monitoring solution. What they required at that
point was an outsourcing partner that could help AttendanceData
turn this concept into reality, and more, stay on as an ongoing
technology partner for other initiatives.
Engagement Objectives
Engagement Objectives for AttendanceData went beyond traditional
IT outsourcing initiatives and it needed a technology provider that
had prior RFID and Enterprise Web Applications expertise, and could
deliver consistent results, functioning as an extension of AttendanceData’s
technology team. Extensive experience in mobile technologies was
required to ensure that the team could hit the ground running.
The Netsoft Solution
For Netsoft, the engagement presented its unique set of challenges
and opportunities. Our RFID Solutions Team worked with our Systems
Integration and Business/Technology Consulting teams for rapid replication
of the physical infrastructure from Attendance Data at the India
Offshore Development Center (involving RFID devices, wireless network
devices, web and application servers, as well as PocketPC devices),
and started with the design and development of core software
products. Netsoft and AttendanceData teams collaborated throughout
the project using Netsoft’s client extranet built on Microsoft
SharePoint, as well as ongoing teleconferences, to address issues
as they arose and forge a strong working relationship between the
onsite and offshore teams.
Netsoft’s flexible delivery model called
FlexSource
allowed Attendance Data to switch between a turnkey model for product
features where the needs were well-defined, to a team model where
Attendance Data would have the freedom to conduct ongoing research
and development activities for products where the needs are continuously
evolving.
Major achievements of Netsoft’s
RFID Solutions Group in this engagement have been:
Design of a scalable technology architecture that brought
together RFID technology stack, Microsoft’s PocketPC
2003 platform, and Enterprise Web Infrastructure for Event
Management
Real-Time Attendee Identification and Alerts across multiple
devices in a 802.11a/b/g wireless network
Secure application infrastructure utilizing industry
best practices
Design and Development of complete Business Intelligence
capability within the application infrastructure
Value Delivered
Netsoft’s value proposition for AttendanceData has been focused
on the following key aspects:
Direct, measurable cost savings through
a cost-optimized offshore delivery model and better management
of Attendance Data’s application development portfolio
Add strategic capability to Attendance Data’s
technology group by providing services for idea exploration
and research, design and development of new applications,
as well as providing ongoing infrastructure support and maintenance
services
Faster Time to Market for new applications
and initiatives through proven RFID expertise and dedicated
resources from Netsoft’s RFID Solutions Group
Flexible Change Management model for rapid
design and development of new innovations into the existing
product range
Provide a relationship level that AttendanceData can
count on for future initiatives in the RFID space
Case Study
Library
Our Case Library is a proof of
our resolve to provide measurable value to our customers in
every field we work in.
allowed Attendance Data to switch between a turnkey model for product
features where the needs were well-defined, to a team model where
Attendance Data would have the freedom to conduct ongoing research
and development activities for products where the needs are continuously
evolving.
