| |
 |
Our growth as an organization has been matched by the extremely
prestigious clientele that we have had the privilege to work with.
While we continue to add relationships to this ever-growing
list of clients, each relationship is unique for us, and each solution is
tailored to meet specific requirements of each engagement.
A select
group of our clients that we have worked with on process outsourcing are: |
| |
 |
 |
Opinionmeter
International, CA, United States |
|
| |
Processes
Outsourced: |
Remote Infrastructure and Application Management;
|
| |
Remote Helpdesk; |
| |
Usability Studies and Interface Usability
Engineering; |
|
|
ProcessEdge
provides ongoing remote infrastructure management
services for Opinionmeter International. Delivered
from our delivery center in Chandigarh, India,
these services represent the high-end of our outsourced
process outsourcing capability that combines our offshore project management expertise with our domain understanding of retail environments. |
 |
|
AFCP,
CO, United States |
|
| |
Processes
Outsourced: |
Web and Operational Infrastructure Management; |
|
|
ProcessEdge
provides web and operational infrastructure management
services for AFCP since 2001. As a part of the
responsibilities outsourced, our team designs
and develops operational and content management
plans for AFCP.org’s web infrastructure
as well as other operational systems. |
|
 |
|
KnownTo
Limited, London, UK |
|
| |
Processes
Outsourced: |
Inbound Customer Support Process Outsourcing;
|
| |
Remote Application Management; |
|
|
As a part of
our engagement with KT, ProcessEdge integrated
KnownTo’s web infrastructure with SalesForce.com’s
support infrastructure backend to capture customer
case requests. Our support team provided ongoing
customer service and remote helpdesk services
for KT’s end-customers at retail and corporate
levels. |
| |
Other services that we have provided to clients
worldwide include: |
|
-
ACH File compilation
and processing/NACHA-Compliance Audits
for a major payment services provider
in Europe
-
GAAP-Compliant General Ledger/Bank
Reconciliation for a number of clients
across US and Europe
-
CRM Customer Data Management with
Siebel
-
Payroll Data Management Services
for a major client in US
-
eMedia Outsourcing Services for a
large number of clients across US, Canada, UK, and Europe. Customer
References available on request
-
Product Research and Development
for a large number of ISVs in US
and UK. Customer References available
on request
-
Usability Engineering for a large
number of customers across US and
Europe
|
|
Since most of our works in this space are under strict
Non-Disclosure Agreements, providing client references/details
is not possible without explicit information release
authorization from clients for specific requests. If
you are interested to know more about our success
stories, or how we can help you, please feel free to
contact us anytime! |
|
| |
|
|
|
 |
|
|
|
| How
may we help you? |
|
|
|
To discuss
how we can help your organization, please
call 91 (172) 264-6460. |
|
|
|
Send us an e-mail |
|
|
|
| |
| |
| |
|
|
|
